Shipping policy

 

# Shipping Policy

## Order Processing Times

All orders are processed within **3-5business days** (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

## Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

* **Domestic (Armenia)** – Estimated delivery time is **X3-7business days**.
* **International Shipping** – Delivery times vary depending on your location, usually **15-20 business days**.

 

## Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please note that tracking updates may take up to **48 hours** to appear.

## Potential Delays

While we strive to deliver within the stated timeframes, delays may occur due to postal service issues, customs processing, or factors beyond our control.

## International Shipping

We ship worldwide. Please note that your order may be subject to import duties and taxes (including VAT) once it reaches your country.
**Manukaghayan Handmade** is not responsible for these charges; they are the buyer’s responsibility.

## Incorrect Address

Please ensure that the shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

## Lost or Damaged Packages

We are not liable for lost, stolen, or damaged packages once they have been handed over to the shipping carrier.
However, if your order does not arrive or arrives damaged, please contact us at **[hasmikmanukaghayan@yahoo.com](mailto:hasmikmanukaghayan@yahoo.com)**, and we will do our best to assist you.

## Returns & Exchanges

For details regarding returns and exchanges, please refer to our **Return Policy**. \[Insert link here]

## Contact

For any questions regarding your order or shipping, please contact us at:
📧 **[hasmikmanukaghayan@yahoo.com](mailto:hasmikmanukaghayan@yahoo.com)**