Some
of our products are handmade in our own studio, and others are carefully
sourced from trusted partners to bring you more variety. Every item is selected
with quality, style, and comfort in mind.

All
items shipped from **Armenia** are handmade in our studio. Items shipped from
abroad are sourced from trusted partners.

Yes!
For our handmade collections, we’re happy to take custom requests. Just contact
us with your idea, and we’ll discuss the details.

Processing
time for handmade items is usually 15-20 business days . Ready-to-ship or
sourced products may ship sooner. Shipping times vary by location, and you’ll
receive tracking details once your order is sent.

Please contact us
within **48 hours** of receiving your package with photos of the issue. We’ll
arrange a replacement or refund depending on the situation

For
handmade pieces, small variations in color, size, or shape may occur — making
each one unique. For other items, colors may appear slightly different due to
screen settings.

We accept returns or
exchanges for damaged or defective products. For other cases, please check our
store’s return policy before purchasing.